Wireless Network Technician

  • Smiths Falls
  • Axsera Inc.

About us

Axsera is a dedicated and experienced team of telecommunications industry professionals. We’ve been supporting clients with wireless technology, wireless engineering, and telecom installation services for 20 years, and as a team our staff has hundreds of years of telecommunications experience. We are committed to making your wireless network projects successful and stress-free.

Our client works in the operation of networks offered to public safety organizations. The nature of the work is diversified and requires an autonomy on the part of the employees, from the point of view of the development of knowledge and the organization of work. The company calls for the full involvement and commitment of its employees, based on the superior quality of service and promptness required by its customers.

The person chosen will report to the Team Leader. Its main task is to support and maintain the government's P25 radio network, both on network and user terminal equipment

Responsibilities :

  • Participate in maintaining availability for Voice & Data Network
  • Diagnose and analyze outages with the use of remote monitoring tools
  • Manage trouble tickets from end to end
  • Dispatch field operations technician to restore service
  • Communicate constantly with users, technicians, third party providers and internally
  • Make recommendations for recurring problems for continuous improvement
  • Manage Configuration Items and programming files for user equipment
  • Execute Network reporting on a timely manner
  • Play a key role for up keeping and updating technical documentation

Knowledge and competencies :

  • College degree in electronics, telecommunications, electrical engineering, computer electronics or equivalent
  • Competencies in Data Network and IP Technology
  • Knowledge of trunking network telecommunication systems
  • Knowledge transfer competencies
  • Experience in configuring IP Network equipment
  • Experience in maintenance of radio communication equipment
  • Bilingual (French, English). Work mostly executed in French
  • Excellent regular attendance, on-call availability for unplanned events
  • Microsoft Series competencies
  • Autonomy, responsible

Work Conditions :

  • Work schedule: day, night, overnight, weekdays, and weekends (mandatory)
  • Availability to work on-call
  • Location: Smith Falls, ON

Job Types : Full-time, Permanent

Salary : $20.00-$33.00 per hour

Benefits :

  • Automobile allowance
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • On call
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Overtime pay

Work Location: One location