Desktop Technician

If you have a pioneering spirit and thrive on innovative projects, where you can influence the direction of technical strategy now is the time to join this dynamic team. We need to double our capacity to satisfy growing client demand globally and are looking for top talent. Combine the challenges offered by complex technical initiatives with the potential for international travel and gain experience and demonstrate your creativity. These are exciting times for CGI and are looking for talented individuals to trail blaze with us! We are currently looking for a Desktop Technician to join our End User Services team. The member will be responsible for the set up and support of desktop and laptop equipment for our client. Insights you can act on While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and businessconsulting services. At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist. Ready to become part of our success story? Join CGI — where your ideas and actions make a difference. Your future duties and responsibilities Responsibilities include: Installing, diagnosing, repairing, maintaining, and upgrading all PC equipment.The person will also troubleshoot problem areas in a timely and accurate fashion.Provide end-user assistance where required.Image Workstation for new deployments.Drive to remote sites to provide on-site support (day trips only) - must have a reliable vehicle (mileage is paid) Required qualifications to be successful in this role Mandatory Technical Skills: Windows 7, Windows 10, (Mac OS X is an asset)AntivirusOffice Suites 2010 - 2016Knowledge of Computer hardwareKnowledge of networking principlesTicketing system (ITSP / ITSM is an asset)Experienced Apple support experience is an assetSoft skills: Customer service orientedProfessional appearance since this is a client facing roleSelf-starter, ability to work independentlyMust be able to meet scheduled deliverablesTeam playerDynamicAutonomousResourceful Education Post-secondary education in a relevant discipline or equivalent work experience LI-SR1