Shipping Supervisor

The Shipping Supervisor contributes to the success of The Little Potato Company by planning, organizing, directing, and managing finished goods departing from the Nisku facility. This role is also responsible for maintaining efficient operations to achieve target order fulfilment and customer service levels, including the identification of opportunities for warehousing operation improvements.

DUTIES AND RESPONSIBILITIES :

• Plan, develop, organize, direct, manage and evaluate the operations to achieve target order fulfilment and customer service levels.
• Supervise the shipping department in all aspects of the business, ensuring the timely and accurate loading of all goods departing LPC.
• Maintain and develop relationship with transportation, agriculture, procurement, and sales.
• Plan, develop, and implement warehouse health and safety, and security programs and activities.
• Develop warehouse operations policies and procedures and communicate this information to staff.
• Assist in the development of KPI's to measure the effectiveness of the warehouse operations.
• Develop and implement continuous improvement plans and change management plans to increase warehouse efficiencies.
• Remain current with the latest warehouse operations technology systems and procedures.
• Perform day to day administrative tasks such as maintaining files and processing paperwork. IE: Forklift checklist documents, safety scans, reviewing and approving timecards.
• Prepare or direct preparation of correspondence, reports, statistics related to the warehouse operations are of responsibility, and operations, maintenance, and safety polices and procedures.
• Interview, select, coach, train, manage and appraise the performance of warehousing operation staff.
• Mentor, support, and develop warehousing personnel.
• Develop constructive and cooperative working relationships with internal and external stakeholders.
• Problem solve, negotiate, and address staff challenges.
• Confer with department supervisors to coordinate warehouse activities, such as production, sales, supply chain, and purchasing.
• Ensure daily and accurate completion of inventory count and reconciliation of finished product in coolers.
• Ensure daily organization and rotation of finished goods in all coolers, maintaining order and rotation of aged inventory - following FIFO at all times

Desired qualifications :

• 5 to 10 years experience in a distribution or manufacturing work environment.
• Excellent supervisory, coaching, and employee relations skills.
• Ability to easily demonstrate, coach, train or perform shipping duties.
• Strong organizational, decision-making and communication skills.
• Ability to supervise effectively in a fast paced environment.

KEY COMPETENCIES : Knowledge

A Shipping Supervisor should have knowledge of applicable regulations, health and safety, public safety and security, administration and management, transportation principles and methods, change management principles and methods, personnel and human resources, labor relations, mathematics, customer and personal service, English language,

Skills

A Shipping Supervisor should have the following skill sets: coordination, critical thinking, management of personnel resources, communication, judgment and decision making, social perceptiveness, complex problem solving, negotiation, time management, and active listening.

KEY MEASURES OF SUCCESS :

• 30/60/90 day plan
• Departmental KPI
• Order fill and pound fill tracking
• Senior manager assessments