.. needs, provides follow-up support, group education, liaison with community Resources for specialized services, counsels clients, provides outreach as required, .. sources. Determines priority of care, client eligibility, availability of Resources, service priorities, type and level of care required and appropriate .. autres
Join The Hoya Vision Care Canada Team!For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.We are currently hiring a Lab Manager in Vancouver, British Columbia! What’s in it for you? Health/Dental/Vision InsuranceTuition ReimbursementRRSP MatchingPTO and Paid HolidaysAnd more!What you’ll do:Work directly with the Customer Service team and accounts to troubleshoot, remedy, and prevent quality issuesManage appropriate staffing levels within site, ensuring sufficient manpower to support changing conditions of production. Appropriately adjusts staffing schedules for real-time demand and long-term planning .Ensure policies and procedures that are in place are being followed for production efficiency, safety, and compliance with company guidelines.Ability to perform the duties and train in all positions of the lab which includes data entry, preproduction, finishing, QA, and shippingAnalyzes and resolves work-related problems or assists employees in solving work-related problemsReviews and analyzes internal systems (DVI), audit, breakages, and kpi reports for Delivery on Time, Yield, and jobs over 5 days determining the cause of quality or production issuesManage Staff concerns and issues promptly in a fair and transparent manner and bring resolution.Qualifications:Post-Secondary Degree or Diploma or equivalent combination in production, manufacturing, and management experience. A minimum of 5 years current experience in a Leadership / management role in a production and/or optical environment Strong management and leadership skills – effectively managing a team ensuring maximum productivity and engagement; working under time constraints; managing completion of complex job orders with the ability to multi-task and meet/manage multiple prioritiesComputer literate (intermediate MS Office Suite skills: with focus on MS Word, Excel, and Outlook).Thorough technical knowledge of Optical principles and lab processes, equipment and maintenance.HOYA Vision Care Canada is an equal opportunity employer. Check us out: www.hoya.caJob Type: Full-timeSchedule:Day shiftMonday to FridayWork Location: In person