guest service supervisor - hotel

  • High Level
  • Days Inn
Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 30 to 44 hours per week Education: Expérience: Education Secondary (high) school graduation certificate Work setting Hotel, motel, resort Tasks Co-ordinate activities with other work units or departments Establish work schedules and procedures Perform same duties as workers supervised Prepare and submit reports Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality Assist clients/guests with special needs Co-ordinate, assign and review work Hire and train staff in job duties, safety procedures and company policies Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Requisition materials and supplies Supervision 5-10 people Experience 1 year to less than 2 years Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for newcomers and refugees Supports newcomers and/or refugees with foreign credential recognition Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities