Box Office Agent

  • rosser

True North Sports + Entertainment is looking for customer focused and highly motivated Individuals to join our team.

Box Office Agents provide a superior guest experience to all customers at the Box Office.

What to be excited for in this role:

  • Provide exceptional in-person customer service to all Winnipeg Jets, Manitoba Moose, Canada Life Centre, and Burton Cummings Theatre patrons.

  • Ensure account holders have a thorough understanding of the Mobile Ticketing System, and that all amenities of the program are thoroughly and effectively communicated.

  • Ensure all information is accurate, current, and well-documented for all customer account correspondence and activities in CRM database.

  • Conduct in-person ticket sales at Box Office locations across multiple ticketing software platforms.

  • What we need from you: *

  • Demonstrated experience providing superior customer service and proactively anticipating problems and/or issues.

  • Excellent attention to detail.

  • Sound ability to communicate in verbal and written form.

  • Must be flexible with working days, evenings, weekends, and holidays on an as-needed basis.

  • Basic computer skills with familiarity of Microsoft Windows.

  • Highly motivated and proactive self-starter.

  • Why you should join us: * As a top employer in Manitoba since 2008, True North Sports + Entertainment offers challenging and meaningful work in a fast-paced work environment, exciting opportunities with room to grow and develop, a variety of work day-to-day, and a rewarding and enjoyable place to work.

  • Submission Requirements: *

one document, that includes and resume.

The job opportunity will be open until all positions filled.

Job Type : Part-time