Guest Service Agent/night Auditor

  • leduc

We are actively looking for an energetic, motivated & empowered Guest Service Agent/ Night auditor to join our team at the Hampton Inn & Suites Edmonton International Airport in Leduc.

Duties :

  • Deliver exceptional guest experience
  • Answer telephones
  • Check-in and check-out guests
  • Balancing the day’s revenue; Complete required paperwork
  • Prepare breakfast
  • Maintain 24 hour coffee bar
  • Maintain a clean and organized work space
  • Adhere to all Covid-19 protocols as set out by the organization and/or AHS
  • Perform light housekeeping & cleaning of front desk and lobby area
  • Wash, Dry and fold in house laundry. (bed linens, towels, face cloths, Etc.)
  • Complete required training
  • Teamwork
  • Work with mínimal supervision
  • Other duties Assigned

Qualifications : *Hotel and franchise experience considered an asset

  • Must be available for weekends & holidays

*Excellent communication (verbal & written), telephone and interpersonal skills

*Excellent computer skills

  • Problem-solving skills are required
  • Have a vast understanding of Recognition, Empowerment & Empathy .
  • Work within a structured schedule, based on a long term commitment

Have Fun

Job Types : Full-time, Part-time, Permanent

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Leduc, AB: reliably commute or plan to relocate before starting work (required)

Experience :

  • Customer service: 1 year (preferred)