The opportunity

As an organization, CGIS celebrates the values of Integrity, Excellence, Initiative, Humour and Fun, Teamwork, and Continual Learning. We are looking for a team member who shares our passion and values to create a synergistic environment for long-term success.

Your responsibilities

Order fulfillment - Inside sales:

Guide customers through the sales process, converting quotes into sales
Preparation and issuing of quotes to customers in a thorough and timely manner
Perform review of incoming orders and complete sales order entry process
Liaise with customers on price and delivery (order confirmations)
Conduct regular reviews of open orders and keep customers updated on their order status
Provide customer documentation as required for specific orders or contracts
Manage process through to contract review and finalization of sale, maintaining customer communication throughout
Reception duties; including directing calls, greeting customers, and responding to general enquiries
Responsible for the coordination and timely completion of non-conformances, returns and internal support requests
Review requests for service setup case and coordinate internally to have product inspected and assessment documented

Inventory - Shipping/Receiving:

Inventory control - receiving, determining if stock or part of an order, label, put away, prepare for shipping - keep inventory moving as appropriate
Pull orders and ship as per customer’s priority order on an “on time” consistent basis
Determine method and the best way of shipping valves, accessories, and other items, being the primary contact with all freight and courier suppliers
Prepares all related documents, customs forms, weigh bills and other shipping documentation as required
Inspect and verify incoming goods against packing slips or related document
Maintain shipping log with all information pertaining to receiving and shipping of inventory
Other duties as assigned

About you

2-3 years of experience in inside sales/customer service in an industrial environment
Naturally tenacious with a demonstrated ability to drive and support a successful sales culture.
Self-motivated and customer service-oriented with the ability to learn in a fast-paced environment.
Ability to thrive both independently and in a team environment.
Excellent interpersonal and communication skills with both internal and external customers.
Natural curiosity and thirst for knowledge and continual learning.
Embraces change and recognizes that change is an essential part of progress.
Strong technical aptitude with attention to detail and excellent organizational, analytical, and problem-solving skills.
Able to operate a forklift/lift equipment or willing to learn

As part of the CGIS Team you will enjoy

Employer Paid Extended Health/Dental/Vision/Paramedical Benefits
RRSP Matching Program
Annual Profit Sharing
Paid Sick Days and Paid Personal Days
Two paid Sunny Fridays or Mondays to extend your weekend
Competitive Vacation package
Costco Membership
Employee Referral Program
Career Development Opportunities including Tuition Reimbursement program
Cost Plus Benefits to promote personal health

If you are looking for a rewarding opportunity with a vibrant, growing company and your skills and background meet the criteria above, we'd love to meet you. Please submit your resume, and feel free to add a note telling us a bit about you (optional).

Job Types : Full-time, Permanent

Benefits :

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Profit sharing
RRSP match
Tuition reimbursement
Vision care

Schedule:

Monday to Friday

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