Store Manager

Position Title :MANAGER

Job Type :FULL TIME

Location :PRINCE GEORGE

Compensation :Annual Salary & Bonus - Based on Experience

WINDSOR PLYWOOD

Since our inception in 1969, Windsor Plywood has opened 64 stores across Canada and the Pacific Northwest Region of the United States. We are proud to be Canada’s leading Finishing Store, which we achieve through our passion and commitment to our customers, employees and local communities we serve. We specialize in hard-to-source interior and exterior home finishing products including flooring, doors, mouldings and specialty wood products. We’re more than a local building supply company, and our business model is also very different. Most of our locations are family affairs - independently locally owned and operated, not top-down like most franchise groups. We carry high quality, responsibly sourced products and are committed to providing outstanding value and personalized, one-on-one service to all of our customers.

SUMMARY OF POSITION

BC | PRINCE GEORGE

The people of the BC Interior have a unique understanding of what it is like to live and work in some of the most beautiful landscapes in the world. With the spectacular surroundings - trees and mountains, rivers and lakes, and landscapes with fresh air - the region has given rise to a more relaxed, friendlier way of life. Many communities have affordable housing, with rents and housing prices far below those of other major Canadian cities. Depending on the community you choose, you may be able to stretch your dollars farther in terms of housing costs, and you may also be able to obtain a larger home and yard. The Prince George store is independently owned and operated and has a strong market presence in the community it serves.

THE BENEFITS

• Achieve ownership through your hard work - Windsor Plywood helps with the financing to help you get started.
• Gain stability in a thriving industry - in business for 50+ years
• Autonomy to succeed - we do not get in your way like other groups do
• Competitive Pay | Health Benefit Program | Employee Well-Being Program
• Live, work and play in the beautiful BC Interior
• Build or renovate your home with deep-discounted pricing on full range of building materials
• Paid-training opportunities | Management courses

IS THE ROLE RIGHT FOR YOU? HERE IS WHAT YOU WILL DO

Sales & Customer Service

• Lead by example by demonstrating top levels of hands-on customer service
• Identify & recognize large sales opportunities when dealing with Contractor Customers
• Monitor the quality of customer service delivery standards to customers on regular basis
• Initiating and executing sales and marketing initiatives to drive sales at the Store level
• Continuously evaluate industry trends and local competition factors that may impact business

Employees

• Provide strong leadership to manage, train and coach employees for continued improvement, top performance and high levels of engagement
• Actively build team through recruitment and internal development - including Supervisors
• Participate in staff coaching, performance reviews and disciplinary matters as required
• Conduct monthly staff meetings to ensure timely and transparent communication with employees

Operations

• Establish, monitor and control budget for inventory, sales, advertising, staffing and expenses
• Ensure all Health & Safety protocols are in compliance and maintained
• Provide salesfloor leadership to employees, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
• Diligently follow check-lists, policies, processes & procedures
• Update and liaise with Head Office on all areas that may impact the business

Inventory

• Actively control transactions including daily sales, returns, costs, expenses
• Ensure incoming and outgoing inventory is routinely inspected for damage and accuracy
• Utilize all processes to mitigate inventory shrinkage and product damage
• Proactively evaluate Store inventory levels to ensure sales demand is fulfilled

EDUCATION REQUIREMENTS

Some post-secondary training is an asset

Ability to identify, source, grade and sell lumber, moulding, flooring and specialty woods

Ability to generally understand & interpret building blue-prints and building codes

Proficient with Microsoft Office - Word, Excel & Outlook

KEY EXPERIENCE & QUALIFICATION REQUIREMENTS

Minimum 2 years of functional hands-on building material supply experience

Previous locally-operated retail management experience is advantageous

Proven successful record of achieving sales targets

Able to use woodworking machinery for mínimal routine operation in the shop

Permanent resident of Canada with an active Drivers License is preferred

WORKING CONDITIONS

Positional Tasks

• Standing 65%_
• Walking 20%_
• Sitting 10%_
• Front carry (50lbs) 5%_
• Stair/Ladder Climbing 1%_

**GENE