Switchboard/registration

About Us Hanover & District Hospital (HDH) provides a full range of primary acute care hospital services and selected secondary services to meet the needs of the population of Hanover and the surrounding rural townships. HDH was proudly achieved “Accreditation with Exemplary Standing” for the third time through Accreditation Canada. This speaks to the entire organization and the way our staff in all departments work as one team. If you are a dynamic, energetic switchboard/registration worker that is looking for an exemplary workplace to call home. We are strongly committed to creating and maintaining a workplace of choice where employees are recognized and valued. We invest in our employees, ensuring that our staff have the required support, training and resources to provide exceptional care. HDH strives to provide work-life balance and promotes a positive work culture. HDH provides the people we service access to the care they need through a 24/7 Emergency Department, Acute Care Unit (inclusive of medical/surgical beds, multipurpose ICU and RCU beds), Physiotherapy Program, Surgical Services Department, Family Centered Birthing Unit, Hemodialysis Unit and Palliative Care Services and Ambulatory Clinics.

If you want a patient-centered focus and think this is the workplace for you, we are looking for Switchboard/Registration Clerk for our Switchboard department.

HOURS - Currently Days/Evenings, weekends and statutory holidays. (Subject to change in accordance to operational needs). The shifts are 8 hours in length.

WHERE WE ARE LOCATED

Two hours north of Toronto, Grey county offers beauty you can’t get in the city along with a lifestyle that is more relaxed and family oriented. Close to the shores of Lake Huron and Georgian Bay Paradise.

YOU HAVE

• Experience with Cerner Application (Registration and Scheduling preferred);
• Knowledge of medical terminology required;
• Previous switchboard experience preferred;
• Graduate from an Office Administrative Program preferred;
• Ontario Secondary School Diploma;
• Excellent computer skills;
• Strict adherence to privacy and confidentiality;
• Minimum one (1) year administrative experience in a hospital preferred;
• Ability to work in a fast paced environment independently with confidence; and
• Ability to provide exceptional customer service and deal effectively and cooperatively with all levels of staff, patients, physicians and public; ability to deal with difficult calls in a calm and professional manner

Joining HDH now is a chance to immerse yourself in a culturally collaborative, compassionate and innovative workplace. You will play a key role being part of healthcare team that addresses the needs of our community. You will broaden your expertise, increase your knowledge and have endless opportunities for growth.

HDH is committed to being an equal opportunity employer. We are also committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (ADOA). If you require an accommodation at any stage of the recruitment process, please notify Human Resources.

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment only and no other purpose.

Job Types : Part-time, Fixed term contract Part-time hours: 22-30 per week

Salary : $23.10-$23.69 per hour

Benefits :

• Company events
• Company pension
• Employee assistance program
• On-site parking
• Wellness program

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekend availability

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Hanover, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person