Quality Assurance Manager

Hanover

• Type d'emploi Permanent Responsabilités :

• Approve all site programs as site’s SQF Practitioner, thus working to ensure the quality, conformance, and execution of its processes. Also responsible for the results of inspection, monitoring, verification, evaluation, validation and updating of documents.

• Investigate non-conformities, deviations, problems and/or issues and ensure the quality and conformity of execution and results following non-conformances, deviations, corrective, and preventive measures.

Communicate corporate and regulatory changes to Plant staff, and complete program changes and implementation to staff as needed.

• Train trainers and employees by instructing them, giving explanations, and evaluating them on a periodic basis as per GMPs, HACCP and SQF Programs. Ensure the quality and conformity of the execution and results of training.
• Convey and promote the vision and quality culture in the plant.
• Solve quality and food safety issues and have hands-on leadership role in the plant.
• Prepare and make available quality documents for the CFIA and liaison with CFIA for audits and all other regulatory affairs.
• Analyze the data and take corrective and preventive measures to ensure the quality and food safety of products
• Prepare, analyze, synthesize, and describe the state of food quality and safety system monthly.
• Directs crisis and recall simulation and participates in crisis management simulation and recall exercises. This includes ensuring traceability in the plant and ensuring its follow-up.
• Develop, update / modify, monitor / verify, validate, re-evaluate quality and food safety performance indicators in accordance with laws and regulations, standards, customer requirements and Exceldor policies.
• Update, analyze, synthesize, determine trends in quality indicators. Assess and interpret compliance, take action to ensure compliance, quality and food safety before problems or crises arise.
• Ensure a regular and efficient presence on the production floor.
• Act as a reference and support in terms of quality and food safety (laws, regulations, standards, Exceldor policies) for the plant.
• Act as a "super user" for any software used by the QA department.
• Prepare and participate in plant and corporate meetings.
• Act as responsible for plant quality communication with the Plant Manager and the Director of Quality Assurance and Food Safety (e.g. this includes CARs, CVS, External audit reports etc.)
• Complete and support with consumer complaints and communications, ensuring follow up.
• Develop, write, and follow up on action plans following a CAR, quality issues, and external or corporate audits.
• Represent Exceldor and assist and collaborate with the CFIA during CVS tasks, investigations and meetings. Ensures follow-ups with the local CFIA.
• Follow up on suppliers to the plant (e.g. pest control company, sanitation chemicals, laboratory supplies, etc.)
• Be responsible for monitoring the performance of the quality team.
• Ensure the quality and conformity of the execution and the test results (sampling, titration, weighing, calibration, temperature measurement, microbiological, organoleptic and physicochemical, etc.). Follow up on results as they become available.
• Ensure the quality, safety and conformity of the execution and the results to release the products, equipment, production lines, rooms or plant. Support the authorization of the start of operations at the start of the day via QC Technicians.
• Support QA Supervisor in managing laboratory supplies.
• Prepare and participate in internal and external audits. Manage non-conformities and the effectiveness of corrective and preventive measures. Ensure the quality and compliance of execution and audit results.
• Participate in the start-up of new products, new production lines or plant projects.
• Attend internal and external trainings to ensure that your knowledge is up to date at the regulatory and normative level.
• Manage the human resources of the quality team in order to adequately use the workforce to achieve the department's objectives.
• Determine resource requirements, participate in hiring, and be responsible for on-boarding. Also evaluates performance of team members.
• Advise employees in problem solving, ensures the training and development of your team members.
• Plan, prepare support and / or lead the meetings of the department.
• Manage the QA budget in its entirety.
• Ensure that all customer specifications and/or audit requirements are met-assisting in customer QA audits and product improvement/enhancement projects.
• Provide technical support to R&D and Operation teams.
• Other duties and responsibilities as require.

Qualifications requises :

• Bachelor's degree in Food Science and Technology, Food Science, Food Engineering
• Possess formal training/certification Quality Assurance, GMPs, Food plant sanitation, microbiology
• Require 5-10 years of experience in Food Safety and Quali