Collision Centre Clerk

  • Dauphin
  • Dauphin Ford

Dauphin Ford is a Ford Dealership that operates in Dauphin, MB and serves the Parkland area. Our dealership has a full after sales suite that includes service, parts, accessories and collision centre. Dauphin Ford currently has an employment opportunity in our Collision Centre as an Administrative Clerk. This person will report to the Collision Centre Manager and have the primary roll of providing customer service to our clients as well as general administrative duties.

Duties included but not limited to :

  • Creating Service Orders
  • Booking of appointments
  • Attending to all office filing
  • Collecting and receipting payment for work completed or deductibles
  • Answering phones, taking messages
  • Collect all customer and claim information
  • Keeping customers updated on parts ordered and vehicle repair process
  • Works closely with CC Manager to ensure proper work flow
  • Performing of other job related duties as required and cross train with other positions
  • Participating in all required training programs both in-house and off-site
  • Grade 12 Diploma
  • Minimum 1 year of administrative and/or customer service experience
  • Automotive industry knowledge is an asset
  • Valid Manitoba Driver’s license
  • Must be computer literate and maintain a working knowledge of the computer systems used by the department. Must demonstrate a willingness to increase computer knowledge through training when required
  • Ability to work in a fast pace environment
  • Display a positive attitude toward customers and co-workers at all times
  • Work as a team to accomplish the overall company goals and objectives
  • Participate in and complete all required training programs
  • Good written and verbal communication skills

What we offer :

  • A positive, progressive and professional working environment
  • A combination of competitive compensation and excellent corporate culture
  • Group health benefits plan and employee and family assistance program
  • Opportunities for professional growth with ongoing training
  • Strong Management team and support
  • Part of the Murray Auto Group, One of Canada’s Top 100 Best Managed Companies

Job Types : Full-time, Permanent

Salary : $16.00-$20.00 per hour

Expected hours: 40 per week

Benefits :

  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Store discount
  • Vision care
  • Wellness program

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Dauphin, MB: reliably commute or plan to relocate before starting work (required)

Experience :

  • Administrative: 1 year (preferred)

Work Location: In person