.. development The chance to live (and play) where you work Want to know what It’s like to work for Tolko? Click here What is It like to live and work in .. customers every day. Fundamental to our success is a diverse and committed workforce that thrives on change, building relationships, and a drive toward .. autres
Tasks :
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Provide customer service
Work conditions and physical capabilities :
- Attention to detail
- Fast-paced environment
- Standing for extended periods
Personal suitability :
- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
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