Host/hostess

  • Elmira
  • Stacked Pancake E Breakfast House Elmira, On

Stacked Pancake & Breakfast House is a growing breakfast/lunch chain that is looking for Host and Hostess as we continue to expand and grow.

We are hiring for the Elmira location.

Job Requirements :

  • Greet and welcome guests as they arrive at the restaurant
  • Escort guests to their tables and provide them with menus
  • Assist guests with seating arrangements and accommodate special requests
  • Take reservations over the phone and through online platforms
  • Manage the waitlist and notify guests when their table is ready
  • Maintain a clean and organized host/host station
  • Answer guest inquiries and provide information about the restaurant
  • Collaborate with servers to ensure smooth operations
  • Handle guest complaints or concerns in a professional and courteous manner

Skills :

  • Strong guest service skills with a focus on providing exceptional customer service

  • Previous experience in a restaurant (Not preferred but nice to have) :

  • Familiarity with point-of-sale (POS) systems is a plus :

  • Ability to multitask and work in a fast-paced environment

  • Strong organizational skills to manage waitlists effectively

  • Ability to remain calm under pressure and handle difficult situations with tact

Job Type : Part-time

Pay: From $17.55 per hour

Benefits :

  • Discounted or free food
  • Flexible schedule
  • On-site parking
  • Store discount

Schedule:

  • Day shift
  • Every Weekend
  • Weekends only

Experience :

  • Hosting: 1 year (required)

Work Location: In person