IT Desktop Support

  • Lakeshore
  • Leggett And Platt Automotive Group

We at Leggett & Platt Automotive are looking for an **IT Desktop Support

  • Internally known as IT Help Desk Support Analyst to join our growing Automotive Team at our facility in Windsor, ON**. We are a multi-billion-dollar globally diversified company that designs and manufactures various engineered components and products. Our growing automotive business unit, which exceeds one billion dollars in sales, is comprised of four main product segments with operations on three continents. Our customers include OEM and Tier 1 automotive companies.

What you will be doing?

  • Identify Incidents and Tickets, Ticket Prioritization, Providing User Support and Trouble Shooting via different
  • Communication Channels
  • Provide Level 1 Support for User Hardware and user Software Incidents
  • Do User Provisioning/Deprovisioning. Grant Access Rights to Applications
  • Installing User Hardware and User Software, maintain Software and Hardware Repositories
  • Fulfill Project Work in IT-Projects according to the LPA Global IT Frameworks
  • Maintain overall IT Documentations

We're looking for someone with :

  • Bachelor's Degree or equivalent experience in Computer Technology
  • Minimum experience of 3 years
  • Knowledge in IT service management
  • Operating systems: Server and PC
  • Applications: Windows Services and Server based Applications, MS Office, CAD-Systems, Communication

Systems

  • Analytical and trouble shooting skills
  • Excellent communication skills both written and verbal
  • Ability to work independently and within teams based across multiple time zones
  • Excellent customer service skills
  • Willingness to take directions and work with external Service Providers

Reasons you’ll love it here : Our company culture reflects values like integrity, ownership, and authenticity. We take these to heart, and if you do as well, you’ll fit right in.

In this role, you will report to the IT Support Manager.

Work Remotely

  • No

Job Types : Full-time, Permanent

Salary : $37,299.99-$65,000.00 per year

Additional pay:

  • Bonus pay

Benefits :

  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • On-site parking
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday