Customer Service Representative

  • portage la prairie

Location Requirements : Must legally reside Canada

Core Responsibilities :

  • Handle inbound service calls
  • Understand and strive to meet or exceed metrics while providing excellent customer service
  • Navigate through multiple systems

Work with Us and You'll Enjoy :

  • Hands-on, 100% paid training
  • Work from home benefits include saving time, money, and the environment
  • Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off

Qualifications :

  • You are 18 years of age or older
  • You have a high school diploma (or GED equivalent)
  • You can pass a criminal background check
  • You are eager to advance your career with a reliable company
  • You work well with a team or independently
  • You are able to commit 40 working hours per week

Equipment & Internet Requirements : USB Headset

  • Monitor
  • Internet speed - 5.0 Mbps download speed and 5.0Mbps upload speed

About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

EEO Statement

  • Please note that Foundever Canada Corporation headquarters is based in Ontario. Any other position would be a remote position._

Job Types : Full-time, Permanent

Benefits :

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Work Location: Remote

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