Call Centre Supervisor

  • Manitoba
  • Confidential

Additional Skills Conduct performance reviews Perform same duties as workers supervised Specific Skills Co-ordinate, assign and review work Establish work schedules and procedures and co-ordinate activities with other work units or departments Resolve work-related problems and prepare and submit progress and other reports Identify training needs and train workers in job duties and company policies Security and Safety Bondable Criminal record check Work Conditions and Physical Capabilities Fast-paced environment Work under pressure Attention to detail Tight deadlines Ability to Supervise 16-20 people Personal Suitability Initiative Effective interpersonal skills Accurate Team player Excellent oral communication Excellent written communication Client focus Interpersonal awareness Dependability Judgement Reliability Organized