Warehouse Customer Service Rep

  • Pointe-Claire
  • Randstad Canada
Job Title: Logistics and Warehouse Customer Service Rep Location: Pointe-Claire Industry: Transport & Warehousing Located in central Pointe-Claire, West Island of Montreal, a well-respected transport and warehousing company is seeking a well-rounded individual to handle customer relations, minor logistics duties, inventory and updates. Do you have experience in transport, logistics or warehousing? Are you fluent in French and English? We want to hear from you! Apply now: melissa.cumetti@randstad.ca philippe.pilon@randstad.ca Advantages Location - Pointe Claire Monday to Friday 40 hours a week Flexible hours, can start between 7ama and 8am Full medical and dental benefits (after 3 months) 2-3 weeks vacation Salary $52,000-58,000 Responsibilities - Be the main contact for the customer at the warehouse - Handle customer requests (receiving, shipping, inventory availability, etc...) etc...) - Plan inbound and outbound transportation and make the necessary arrangements - Ensure the accuracy of the inventory system (products, quantity, location, rotation, cycle counts, etc.) - Ensures the accuracy of the inventory (system vs. floor) - Generate relevant performance reports; - Plans and organizes activities in order to be ready to accomplish the tasks given to him/her - Plan and organize activities to ensure readiness to perform assigned tasks in accordance with efficiency, profitability, productivity, health and safety, and quality standards - Review manifests, bills of lading and air waybills to determine work procedures for acceptance or release of goods - Performs data entry for import/export freight shipments - Informs consignee or representative of shipment arrival dates, customs clearance requirements and shipment weight - Completes invoicing - Other duties and support as needed. Qualifications -Experience in the warehousing, air transport and import/export industries import/export industry; -Comfortable with computer systems -Focus on customer service -Spoken and written French and English; -Able to work under pressure; -Knowledge of 3PL Central and Neo an asset. Summary Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Philippe Pilon: melissa.cumetti@randstad.ca philippe.pilon@randstad.ca Add us on LinkedIn: - https://www.linkedin.com/in/melissa-cumetti-2ab401169/ - https://www.linkedin.com/in/philippepilon/ Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.