Order Desk Clerk Coordinator

We are looking for a team player who is excited about the work they do to join our Distribution team in Pointe-Claire, QC. Reporting to the Branch Manager, the Customer Service Representative will be responsible for providing world-class service to both external and internal customers. The incumbent will be responsible for handling sales, product, and service inquiries, customer orders, data entry and other office related tasks. Advantages - Permanent full time job, Monday to Friday 8:30am to 5pm (flexible) - Group health insurance - 20-21$/hr + profit sharing paid every 3 months, roughly 15% total of salary in the year - RSP + Deferred profit sharing - 30 minute unpaid lunch, two 15 minute breaks paid - Paid time off (sick days, holidays and vacations) - Employee and family assistance program Employees are provided on-the-job training, online learning resources, leadership training, and opportunities for advancement. Responsibilities - Represent the company in a positive, courteous, and professional manner - Process customer orders via email, phone, or fax - Coordinating with sales for quotes, inquiries, and other customer needs - Customer file maintenance, opening / closing files - Learn and possess industry, company, and product knowledge - Collaborate with and support the efforts of the outside sales team - Ensure orders are being processed in a timeline fashion Qualifications - Exceptional communication and writing skills in French and English - Must be self-motivated and capable of working with minimum supervision - Must have a positive and friendly attitude - Adaptable, proactive mindset - Comfortable with computers - Have the willingness to learn and grow Summary Why Randstad? There are a lot of good jobs, great companies and great bosses. At Randstad, we're here to help you find the right fit. If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.ca or patrick.pepin@randstad.ca Please add us on LinkedIn - https://www.linkedin.com/in/sean-lynch-370492126/ - https://www.linkedin.com/in/brandon-freger-ba340392/ - https://www.linkedin.com/in/melissa-cumetti-2ab401169/ -https://www.linkedin.com/in/patrick-pepin-319b451a8/ For a complete list of all available jobs by division, visit www.randstad.ca. We look forward to hearing from you Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.